How do I cancel my subscription?Updated 8 months ago
If you would like to cancel your subscription (vs. skipping it) simply log into "My Account" and then select "Subscriptions". Then select your existing subscription, click "edit" then scroll down and find the "Cancel Subscription" button.
Cancelling will stop any future shipments and charges that were based on the cancelled subscription. Please note cancelling the subscription does not cancel the initial order (the subscription is for the recurring shipments after the initial order ships). Both the order and the subscription must be cancelled to ensure no order ship an no payments are processed.